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home elevator testimonials  
  Letters from Customers  
  "I just wanted to commend two of your company professionals. We built our three story home and installed a hydraulic elevator from your company. Your Sales Rep has been with us from day one (planning, installation, and follow up). Fortunately, our referrals have led to other sales for R.E.I.

This past Sunday, I had a problem (probably self-inflicted) that caused our elevator to not work. I severely broke my leg a few months back and the elevator has been wonderful. I did not realize how much I depended on it until it was unusable. In a panic, I contacted him and he relaxed me by telling me he would have it taken care of quickly. He said if it was not possible to correct the problem over the phone, he would get a technician out as soon as he could.

Enter your Technician. He is from Buford, GA and he called me and walked me through some steps. He remained calm, and as a result, kept me calm. He got me to go to the elevator room and checked everything that could have caused the malfunction. After about 20 minutes, he not only solved the problem but had me do a complete safety check on the elevator. It is (as always) working perfectly and once again, I realize how much I need it.

These two gentlemen are an asset to your company and you should be proud they have the opportunity to provide service to your customers. Feel free to use me as an advocate for R.E.I."
 
  J. DeLoach - Homeowner - Ninety Six, SC  
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