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home elevator testimonials  
  Letters from Customers  
 

"I would like you to know how pleased my wife and I are with our amazing new elevator.

Since this past Wednesday night, literally every time I have gone up or down in our two story home, it has been in your life changing device. While those words may sound too flowery or strong, let me assure you that in my world they are not.
Susan and I are sixty two years old, and while we remain in generally good health, both of us have had some mobility issues. I have had both knees surgically repaired and stairs have become less friendly. We are confident that this addition will allow us to remain in our home for many more years.

If you will, please indulge me for just a few more words…….
It has been sixteen years since we built our dream home, and at that time it never crossed our minds that putting both the laundry facilities as well as the media room and game room upstairs would ever become an issue. Time teaches many lessons.

When we made the decision late last year to pursue this endeavor, I made contact with three companies, one of which was of course yours. We have owned and operated a company roughly the same size as yours for just over forty years, and during this experience it became apparent that the representative who stands in front of the customer makes an impression. In a situation where equal or similar products are being considered, that impression almost always makes the difference.

Your Sales Rep is the kind of representative who does his job well, and does so with patience and kindness. From the first meeting here in our home, which was on time and efficient, all along the way with the construction process, and finally after the entire project has been completed, he has been both attentive and available. Thank you for providing him to us.

I also want to mention your delivery guys who just like your Sales Rep, called ahead and arrived within minutes of their prediction. He and his assistant unloaded and arranged neatly in our garage, obviously staging the materials to be used in an orderly fashion.

The very next morning your Installers arrived. These guys work hard and smart. Very impressive indeed…..two days into the early evening later, I took my first ride. I cannot thank you enough. We hope you realize what a positive impact all of you have made on us."

 
  H. & S. McMillan - Homeowners, Columbia, SC  
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