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home elevator testimonials  
  Letters from Customers  
 

"Thank you all so much for your help in getting my elevator installed and inspected. This would not have happened without your Installer who went way over and beyond the call of duty to review any outstanding issues starting first thing on Friday morning. When the inspector failed to show up at 12:30, he helped contact the NYC buildings department to make sure we got a same day inspector. He never flinched when they said the appointment was rescheduled for 4:30 pm (on that rainy, cold Friday), and when the inspector finally arrived (he was probably called in and not happy about working after hours), he persisted in explaining to him at every turn, why the installation was correct. The inspector was quite difficult and demanding. After the 3 hour inspection, he stayed for another hour and a half to complete paperwork and tie up loose ends, once again, way over and beyond the call of duty.

His assistant was on site to help along the way, but this process all started with your Sales Representative, who was also amazing. Throughout the process during the construction and installation process, he stopped by to make sure all was going per specification and was always available to speak if we had any questions along the way. This saved so much time and money as without this, I certainly would have had many delays and re-do's.

I want to thank you so much for your excellent service, excellent product, and the excellent experience I had with Residential Elevators. I look forward to working with you on my next project, and of course referring you to my friends and colleagues."

 
  J. Rosen - Homeowner -New York, NY  
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